What are the four main staff attitudes/approaches in crisis intervention?

The four main staff attitudes or approaches in crisis intervention are effectively captured by the options listed in the correct choice. The supportive approach is foundational, as it emphasizes empathy and understanding toward the individual in crisis.

The directive approach is also crucial; it involves guiding the individual through the crisis in a clear and structured manner, providing necessary direction while ensuring safety and security.

Physical intervention may sometimes be necessary in crisis situations, but it is typically viewed as a last resort after other non-physical strategies, so understanding this approach is part of comprehensive crisis training.

Lastly, establishing therapeutic rapport is essential for building trust and connection with individuals in distress, as it helps to maintain a positive relationship that is pivotal in resolution and recovery throughout the crisis process.

Together, these attitudes or approaches create a framework for effectively managing crises while ensuring the dignity and respect of the individual are upheld.