What characterizes the Defensive Level in the Crisis Development Model?

The Defensive Level in the Crisis Development Model is characterized by a loss of rationality and potential belligerence. At this stage, an individual may begin to exhibit behaviors that suggest agitation and resistance, which can lead to conflict or aggression. This response indicates that the person is experiencing heightened emotions and is struggling to engage in rational thought or dialogue.

Understanding this level is crucial for intervention strategies, as it emphasizes the need for de-escalation techniques and approaches that can help calm the individual without provoking further distress. The goal during the Defensive Level is to regain control of the situation and guide the person back towards a calmer state, enabling constructive communication and resolution.

In contrast, the other options reflect states of calmness and rationality, which do not apply to the Defensive Level. This reinforces why the recognition of behaviors associated with the Defensive Level is essential for effective crisis intervention.