Which component of the CPI COPING Model focuses on staff and individual interaction?

The component of the CPI COPING Model that focuses on staff and individual interaction is "Negotiate." This aspect emphasizes the importance of communication and collaboration between staff and individuals in crisis situations. The goal of negotiation is to reach an understanding or agreement that de-escalates the situation and addresses the needs of the person in crisis.

Effective negotiation involves active listening and empathy, allowing staff to connect with the individual and facilitate a supportive environment. By engaging in negotiation, staff can help individuals feel heard and validated, which can significantly reduce tension and contribute to a more positive outcome.

While the other components, such as investigating, orienting, and giving, play vital roles in the overall approach to crisis intervention, they do not specifically emphasize the interactive dialogue and relational dynamics that are central to negotiation.