Which stage of the CPI Verbal Escalation Continuum is indicated by the phrase "I'm sorry about the way I acted."?

The phrase "I'm sorry about the way I acted." suggests a stage of acknowledgment and reflection, which aligns with the Tension Reduction stage of the CPI Verbal Escalation Continuum. This stage generally follows a period of heightened tension and is characterized by a decrease in both physical and emotional energy, indicating that the individual is moving towards a calmer state. The expression of remorse often signifies a desire to reconcile or to regain control over emotions and actions after an escalated incident.

In contrast, the other stages are associated with different behaviors and emotional states. The Release stage involves more observable outbursts, either physical or verbal, reflecting raw emotions rather than a reflection or apology. Intimidation involves explicit threats, suggesting an increase in aggression rather than a decrease in tension. Questioning reflects a rational inquiry where the person is trying to understand the situation rather than expressing regret or relief from tension. All these stages highlight different responses to conflict, but the phrase clearly indicates a movement towards resolution and a decline in intensity, characteristic of the Tension Reduction stage.